Resources
Resources

In 2006, a small group of dedicated, experienced, top-performing producers in the local real estate market broke from the tradition of the large scale, corporate and often impersonal Real Estate megacompanies to form an upscale, boutique agency with an unprecedented knowledge of the local market and community and the pledge to be the single positive difference in each client’s experience. Sereno Group has strategically carved its position as one of the top four most productive (in terms of overall annual sales volume) residential real estate sales firms based in San Mateo, Santa Clara, and Santa Cruz Counties. Sereno Group’s sales team also enjoys the highest per agent productivity by up to three times as compared to all other leading residential real estate brokerages in Silicon Valley and in the Pacific Coastal Markets. Furthermore, Sereno Group was named on the RealTrends prestigious list of Top Firms Ranked by Closed Sales Volume per Sales Associate, ranking among the top 5 for all brokerages in the United States.

We are the best and the brightest top producing agents in the Silicon Valley and Santa Cruz Coastal areas and have agreed to work collaboratively to leverage our talents and to ensure the success of every opportunity for our clients. Our team is made up of proven industry leaders who understand the importance of client relations and quality service, ensuring consistent, responsible representation. We are focused on the quality of our team, not the quantity of our sales force.

In addition to providing the strongest team of agents in the market, Sereno Group has developed a completely unique branding and leading edge marketing standard that truly positions our client’s properties apart from the rest. From distinct marketing yard signs and natural organic colors and graphics, to Sereno Studios, a fully functional in-house marketing department with a full-time design team, to the use of large scale plasma screens in our offices to highlight properties, to artistically balanced photography and advertising, Sereno Group is Real Estate Redefined.

Sereno Group is further committed to creating a business that approaches and aspires to be socially conscious and environmentally sustainable. By forming in-house environmental and philanthropic committees, it is our mission to create a culture that is mindful of our responsibility to our earth and to our community. We are continually exploring ways in which to improve our use of resources and our ability to support the community through volunteering, support and philanthropy.

Watch a video about The Sereno Group Story here

“Leslie is wonderful to work with. She is very patient and is always on top of things. Also, she makes sure that her clients are well taken care of. I was new to homeownership and she went through everything thoroughly. I was very fortunate to have the opportunity to work with Leslie!”

-John T.

“Leslie helped us get the home of our dreams. She goes to bat for you and will guide you through EVERY single step of the process. I could not express how genuinely thankful I am for finding Leslie and for her commitment to helping us move into our house confidently and smoothly.”

-Cyndie C.

“Any buyer or seller would be so fortunate to have Leslie Woods in their corner. She is a true professional, as well as over-the-top helpful kind and caring. She had quite an undertaking with us–as my dad had passed away. We decided some updating to his place was prudent and she helped coordinate everything on the remodel, as well as helped us eliminate the years of things that had accumulated in his home. She was delightful at every turn–even when difficulties arose and she always had a smile on her face and that wonderful sense of humor. What an asset to her industry and to anyone fortunate to work with her! We absolutely love her and are friends for life.”

-Sarah F.

“Leslie was incredible to work with. She went above and beyond for every step of the way. We could not be happier with the home we now own and we are reassured knowing that we’ve crossed all our t’s and dotted all the i’s because Leslie is exceptionally thorough and careful. I look forward to working with her again!”

-Jonathan C.

“If you want to get into the competitive real estate market of Menlo Park, Palo Alto, and the surrounding neighborhoods, Leslie is definitely the agent you want to work with! Leslie’s impeccable service, sharp negotiating skills and innovative marketing have provided us with the best possible transactions. Whether listing or selling, she delivers the results for us every single time with the personal attention and guidance. Leslie is genuinely friendly, deeply knowledgeable, and very patient. We cannot recommend Leslie highly enough!”

-Grace J.

“Leslie has represented us on the purchase and sales of properties and we could not have been more pleased with her excellent service. Both transactions went really well as Leslie is attentive to details, is proactive and is able to leverage her relationships to handle all aspects of the transactions. I would recommend Leslie to anyone looking to buy or sell a home.”

-Larry B.

“Leslie did an outstanding job on the recent sale of my Menlo Park residence. She was very professional and knowledgeable about the sales approach we should take and discussed all matters with me before we proceeded. She was focused on meeting my special requirements and was always there for me in spite of her other obligations. I recommend her without reservation to anyone who is considering real estate sales.”

-Al P.

“Wow! I loved working with Leslie.  She was so helpful meeting my needs as a trustee from out of state. She knew the market, knew the contractors, and worked so well with all the players in my family. My project was huge, and she guided me through a major renovation to a successful sale and best possible outcome for the trust.  It doesn’t get any better than that!”

-Nancy H.

“Leslie helped us sell an investment residential condo.  She guided us on staging the condo and through the bid process.  Leslie was always available to answer any questions and get the sale completed as quickly as possible for us.  She continued to be available and  to answer our questions after the sale and to help us with our following 1031 exchange.  We enjoyed working with Leslie and will not hesitate to recommend her to other clients, as well as using her as our agent again.  Leslie is energetic and professional and a real star, she is truly the best of the best.”

-Mark and Nikki S.

“Incredible communication and support through the entire process.  She explained all details with patience, expertise and integrity.  Loved working with Leslie!”

-Jennifer T.

“We found mortgage and house shopping more difficult, confusing and disappointing than we thought it would be…until we met Leslie. That’s when everything turned around for us. Leslie was on top of things, always, even when we were not. She made things happen, got us the deal we wanted on the kind of house we wanted and made it a pleasant experience for our whole family. Looking back though, the thing that I appreciate the most, is that she is a very good person; she is trustworthy. My wife, Sylvie, and I, recommend her very highly. ”

-John C.

Leslie is an absolute delight to work with! From the moment I showed her the house to when we closed with impressive speed and deeply satisfying results, she was always very professional, positive and energetic, great at communicating, well informed, reliable and easy to reach, detail oriented, and conscientiously committed to giving it her all! I have never met anyone more dedicated to bringing the best to every moment and task–she is truly one in a million!  I sincerely admire her people skills –she is a lovely person and a tough negotiator too, who never takes short cuts and goes the distance for her clients.   She truly wants what is best for you, and that genuine quality is something hard to find these days.  Leslie really delivered on her promise to be a full service realtor, going above and beyond whenever there was a need.  Leslie’s real estate expertise, dedication to her clients and her impressive negotiating skills make for a real estate experience far better than you would ever hope to have, and is something you can’t put a price on.  I would highly recommend Leslie to anyone looking for a 5 star realtor!

-Janine R.

We worked with Leslie to purchase our home in Palo Alto.  It’s a very hot market, and without Leslie’s help, I don’t know how we would have managed.  Among other things, Leslie was able to recommend a good mortgage broker,  help us look at a number of homes, and guide us through the process of purchasing our home, which included a competitive bidding process with five bidders.  When the house we eventually bought came on the market, we were on vacation in Hawaii.  Leslie went to check it out for us, and then met us right after our return to examine the house.  She also sat through multiple late-night phone calls to make sure we got through all the paperwork.  Throughout it all, Leslie was a calm and reassuring presence, never pressuring us, but also always willing and able to help.  We highly recommend her!

-Chris Y.

I cannot recommend Leslie highly enough…she is fantastic. She is very professional, very friendly, and really goes the extra mile for her clients.
My husband and I relocated to the area and the first part of our search was online and over the phone, and Leslie was extremely communicative and always kept us in the loop.
When it came time to make offers we were absolutely certain she was going to fight for us and do her utmost to get our offer(s) considered (even if we didn’t have the highest offer).
Leslie pays attention to detail and you don’t have to worry anything will get missed.
Our search area extended from Palo Alto to San Mateo (and everything in between) and she was totally knowledgeable about all of them.
I’ve bought and sold many properties over the years so I have lots of basis for comparison and Leslie is AMAZING!

-Lisa H.

In an effort to support the best of our community, Sereno Group has pledged to give 1% of our gross commissions to a charitable or community-minded group committed to making a positive difference in the communities we serve.

Visit our 1% For Good Facebook Page for more information about donating, events, or to see our local advertising.

Here are some of the recipients of the Palo Alto office’s 1% for Good:

Kara

Magical Bridge

Rebuilding Together

Bring Me A Book

Purchases of single-family properties climbed 1.5 percent last month to a 417,000 annual pace, Commerce Department figures showed today in Washington. The median estimate of 76 economists surveyed by Bloomberg called for March sales to rise to 416,000. Purchases of single-family properties climbed 1.5 percent last month to a 417,000 annual pace, Commerce Department figures showed today in Washington. The median estimate of 76 economists surveyed by Bloomberg called for March sales to rise to 416,000. READ MORE

Sereno Group is committed to the Green Business program and has adopted the following pledge: We believe a successful business is dependent upon a healthy environment. We are actively working to show our environmental responsibility to our community by committing to the following objectives:

– To comply with all applicable environmental regulations and strive to exceed compliance – To conserve energy, water and other natural resources – To develop and implement practices that prevent pollution and waste – To be an environmentally responsible business within our community

What we are doing:

  • Recycle all mixed paper at our desk trash cans
  • Recycle all plastic bottles and aluminum cans in the appropriate recycle bins
  • Use supplied mugs and glasses in place of paper
  • Print on double-sided paper when possible
  • Use Black/White copies instead of color when possible
  • Use electronic media whenever possible (email, efax, scanning, etc)
  • Use recycled office supplies
  • Turn off computers and other electronics when they are not in use
  • Make sure the office and bathroom lights are turned off when not in use
  • Remove your name from junk mailing lists by going to www.stopjunkmail.org
  • Assisting clients to also be removed from junk mail lists
  • Reuse single sided paper for scratch paper and notepads
  • Recycle batteries and toner cartridges
  • Use blinds in building for light control and reducing cooling costs
  • Carpool whenever possible
  • Carefully plan routes to be efficient when driving
  • Keep vehicles well maintained
  • Patronize services close to your business (ideally those who are also green certified)
  • Choose products with less packaging
  • Use reusable bags when shopping instead of paper and plastic
  • Recycle at home
  • When replacing appliances, purchase Energy Star qualified appliances
  • Save water at home with low flow toilets, aerators on faucets; wash clothes in cold water and take shorter/hot showers
  • Use Green Star or environmentally friendly cleaning products
  • Change light bulbs at home to Compact Fluorescent Bulbs (CFL’s)
  • Internalize and adopt Environmental Policy and communicate our mission with clients and friends
  • Follow the office policy and abide by the Green Business Pledge

As well, here are some resources for other ways to reduce our carbon footprints:

Santa Clara County Household Hazardous Waste Disposal

San Mateo County Household Hazardous Waste Disposal

Santa Cruz County Household Hazardous Waste Disposal